This one-day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
This course will help participants learn why the way we deliver feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
Learning Objectives:
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Demonstrate the use of descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Demonstrate providing feedback in real situations
How You Will Benefit:
- Increased confidence
- Improved feedback and communication skills
- Increased employee retention and job satisfaction
- Improved workplace morale
Who Should Attend:
Human Resource Professionals or individual responsible for managing employees
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
This course does not have any sections.