Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this course, participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills course will give your participants a sense of understanding the other party and they will have the confidence not to settle for less than they feel is fair but seek a win-win agreement. Your participants will learn that an atmosphere of respect is essential, as uneven, and untruthful negations could lead to problems in the future.

Learning Objectives:

• Define the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Describe how to lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Define basic bargaining techniques
• Apply strategies for identifying mutual gain
• Explain how to reach consensus and set the terms of the agreement
• Solve for addressing personal attacks and other difficult issues
• Utilize the negotiating process to solve everyday problems
• Demonstrate how to negotiate on behalf of someone else

How will you benefit:

• Reduce stress
• Boost confidence
• Solve conflicts amicably
• Improved communication
• Stronger relationships

Who should attend?

• Anyone that must negotiate

 Course Format: Live instructor led (synchronous) 

Course Duration: 8 hours