Workplace Success: Seven Key Skills you’ll Need

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things – critical employability skills, soft skills, or transferable skills. Regardless of the name these skills are critical for workplace success Eight of the most identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training.

This one-day course looks to take you from where you are now to a new level of understanding for the key skills that will help to make you successful at work.

Learning Objectives:

• Explain your team member’s roles and responsibilities
• Describe ways to be an effective team member
• Recognize how it feels to experience change and know your level of change tolerance
• Describe ways to be flexible in times of change
• Identify what a problem is and ways to approach problem solving
• Recognize the self-fulfilling prophecy and its relevance to their work
• Describe the variety of behaviors that characterize resourcefulness in the workplace
• Identify tips to giving and receiving feedback
• Apply feedback to increase your strengths as a leader in the workplace

How You Will Benefit:

• Enhanced communication
• Greater productivity
• Improved emotional intelligence
• Better and more creative decision making
• Improved critical thinking
• Career growth opportunity

Who Should Attend:

• Anyone seeking to succeed in the workplace

Course Duration: 8 hours

CEUs: .75