EverythingHR Talent Development Institute

Emotional Intelligence
2025-10-23 08:00 - 17:00 UTC | EverythingHR Talent Development Institute, 1055 South Blvd E Suite 150, Rochester Hills, MI, 48307, United States
Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.
As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
Leaning Objectives:

Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Identify, use and manage your emotions
Verbally communicate with others
Successfully communicate with others in a non-verbal manner
Identify the benefits of emotional intelligence
Relate emotional intelligence to the workplace
Balance optimism and pessimism
Describe how to effectively impact others

How You Will Benefit:

Opportunity for career growth
Greater empathy
Improved communication skills
Improved positivity

Who Should Attend:
Any individual who would like insight into their emotions and to benefit from emotional intelligence
Prerequisites: None
Course Format: Live instructor led
Course Duration: 8 hours
Level of Difficulty: Beginner
Time: 8am-5pm EST

Unconscious Bias
2025-11-18 08:00 - 17:00
Unconscious or implicit bias is pervasive and universal- everyone has some form of unconscious bias. Unconscious bias may not result in overt or deliberate action, but it still informs decision-making processes and behaviors. Though the actions resulting from it may be small, the impacts to inclusiveness and fairness may still be large. The impact from unconscious bias can be a barrier to organizational effectiveness.
This course is designed to illustrate biases that an individual may hold and how those may influence their behavior and attitudes, and thus decision making, despite the individual not being aware of the biases. We will work to reduce and remove organizational inequalities by empowering individuals to avoid their biases when making decisions.
Learning Objectives:

Accurately define conscious and unconscious bias and the impact they both have on individuals and the organization.
Recognize the prevalence and consequences of bias in the workplace.
Identify the importance of creating a more diverse, equitable, and inclusive environment for everyone.
Define common types of biases like affinity bias, confirmation bias, and gender bias.
Recognize different forms of biases like stereotypes, ingroup/outgroup biases, neurodiversity biases, and sexual orientation bias.
Identify examples of bias in the workplace.
Define microaggression and recognize the negative impact it has on individuals and in the workplace.
Be able to identify your own biases.
Utilize tools and techniques to counteract biases in your interactions, behaviors, and decisions.
Recall best practices for inclusive collaboration, communication, and leadership.
Describe bystander intervention when witnessing inappropriate behavior, discrimination or microaggressions
Define strategies for building empathy and understanding different perspectives.

How You Will Benefit:

Improved decision making
Stronger relationships
Reduced bias and discrimination
Greater self-awareness

Who Should Attend:
Any employee whose organization is committed to diversity, equity, inclusion and belonging
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Level of Difficulty: Beginner
Time: 8am-5pm EST

Conflict Resolution
2025-11-19 08:00 - 17:00, 2026-01-07 08:00 - 17:00, 2026-03-24 08:00 - 17:00, 2026-04-14 08:00 - 17:00, 2026-05-21 08:00 - 17:00, 2026-06-09 08:00 - 17:00, 2026-07-23 08:00 - 17:00, 2026-08-18 08:00 - 17:00 and 3 more dates
Whenever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided with a set of skills in solution building and finding common ground.
In the Conflict Resolution course, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition and even lawsuits.
Learning Objectives:

Define what conflict and conflict resolution mean
Describe six phases of the conflict resolution process
Differentiate between the five main styles of conflict resolution
Adapt the process for all types of conflict
Recognize how to break out parts of the process and use those tools to prevent conflict
Employ basic communication tools, such as the agreement frame and open questions
Apply basic anger and stress management techniques

How You Will Benefit:

Increased employee engagement and morale
Greater relationship building skills
Improved company culture
Improved collaboration and communication
Reduced risk and turnover
Potential career opportunities

Who Should Attend:
Anyone who manages employees or is looking to effectively resolve conflict
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Time: 8am-5pm EST

Developing Employee Training Plans That Work
2025-11-25 13:00 - 14:00
An effective training plan is vital for employee growth and organizational success. This session guides you through creating personalized training plans, setting measurable goals, and tracking progress to ensure long-term development and engagement.

Building a Vision for Your Business or Department
2025-12-17 13:00 - 14:00
A clear vision is the foundation of a successful business or department. Learn how to define your vision, align it with organizational goals, and communicate it effectively to inspire your team and drive results.
