Communication Strategies in a Multigenerational Workforce
2026-12-08 08:00 - 17:00 UTC | EverythingHR Talent Development Institute, 1055 South Blvd E Suite 150, Rochester Hills, MI, 48307, United States
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. With five generations in the workforce today, communicating effectively can be a challenge.
This course will help participants understand the different methods of communication in a multi-generational workforce and how to make the most of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Learning Objectives:

Identify and describe the 5 different generations in the workforce today
Define communication
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop non-verbal and paraverbal communication skills
Employ the STAR method to speak on the spot
Demonstrate how to listen actively and effectively
Describe how to ask good questions
Adeptly converse and network with others
Identify and mitigate precipitating factors
Recall ways to establish common ground with others
Utilize “I” messages
Describe ways to effectively communicate with different generations in your workforce

How You Will Benefit:

Improved communication skills
Greater employee retention, morale and motivation
Improved productivity
Improved relationships

Who Should Attend:

Any individual looking to improve their communication skills in the workplace

Course Format: Live instructor led (synchronous)
Course Duration: 8 hours

Supervising Others
2026-12-14 08:00 - 17:00
Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, settings goals, and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
Learning Objectives:

Successfully establish expectations for your staff
Successfully construct SMART goals for yourself
Accurately recognize ways to delegate appropriately
Employ the degrees of delegation to implement effective delegation methods for your team
Provide effective, appropriate feedback to your staff
Consistently manage your time more efficiently
Assess options to help your team resolve conflicts
Accurately describe ways to manage new situations
Successfully explain what a new supervisor needs to do to get started on the right path

How You Will Benefit:

Retain your employees by establishing clear expectations
Improve your productivity by delegating and prioritizing your time
Inspire yourself and your team by setting SMART goals
Reduce conflict amongst your team
Improve communication with others

Who Should Attend:

Potential Supervisors, New Supervisors, Experienced Supervisors who have not received formal training

Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Time: 8am-5pm EST
