Accountability in the Workplace
2025-06-18 08:00 - 17:00, 2025-07-16 08:00 - 17:00, 2025-10-20 08:00 - 17:00, 2025-11-20 08:00 - 17:00 UTC | EverythingHR Talent Development Institute, 1055 South Blvd E Suite 150, Rochester Hills, MI, 48307, United States
Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.
This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace.
Learning Objectives:

Define and differentiate between accountability, personal accountability, and ownership
Differentiate between ownership and accountability
Utilize feedback as a tool to enhance performance
Describe the barriers of workplace accountability
Recall the methods to build accountability
Apply components of the cycle of accountability
Identify the benefits of accountability

How You Will Benefit:

Increased productivity
More effective management efforts
Improved team collaboration
Increased motivation and engagement in the workplace
Improved communication skills

Who Should Attend:

Individuals who need to improve accountability or leaders who struggle motivating their employees

Course Format: Live instructor led (synchronous)
Course Duration: 8 hours

Employee Orientation: Why It’s Critical
2025-06-18 13:00 - 14:00
A strong orientation program sets the tone for an employee’s success. Discover why orientation is crucial, what to include, and how to create an engaging onboarding experience that aligns employees with your organization’s mission and values.

Conflict Resolution
2025-06-23 08:00 - 17:00, 2025-07-15 08:00 - 17:00, 2025-08-18 08:00 - 17:00, 2025-10-21 08:00 - 17:00, 2025-11-19 08:00 - 17:00
Whenever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided with a set of skills in solution building and finding common ground.
In the Conflict Resolution course, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition and even lawsuits.
Learning Objectives:

Define what conflict and conflict resolution mean
Describe six phases of the conflict resolution process
Differentiate between the five main styles of conflict resolution
Adapt the process for all types of conflict
Recognize how to break out parts of the process and use those tools to prevent conflict
Employ basic communication tools, such as the agreement frame and open questions
Apply basic anger and stress management techniques

How You Will Benefit:

Increased employee engagement and morale
Greater relationship building skills
Improved company culture
Improved collaboration and communication
Reduced risk and turnover
Potential career opportunities

Who Should Attend:
Anyone who manages employees or is looking to effectively resolve conflict
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Time: 8am-5pm EST

Creating a Comprehensive Onboarding Checklist
2025-07-08 13:00 - 14:00
Onboarding is more than just paperwork. This session walks you through creating a detailed onboarding checklist to ensure new hires feel welcomed, informed, and prepared to excel in their roles.

Communication Strategies in a Multigenerational Workforce
2025-07-14 08:00 - 17:00, 2025-09-15 08:00 - 17:00, 2025-10-22 08:00 - 17:00
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. With five generations in the workforce today, communicating effectively can be a challenge.
This course will help participants understand the different methods of communication in a multi-generational workforce and how to make the most of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Learning Objectives:

Identify and describe the 5 different generations in the workforce today
Define communication
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop non-verbal and paraverbal communication skills
Employ the STAR method to speak on the spot
Demonstrate how to listen actively and effectively
Describe how to ask good questions
Adeptly converse and network with others
Identify and mitigate precipitating factors
Recall ways to establish common ground with others
Utilize “I” messages
Describe ways to effectively communicate with different generations in your workforce

How You Will Benefit:

Improved communication skills
Greater employee retention, morale and motivation
Improved productivity
Improved relationships

Who Should Attend:

Any individual looking to improve their communication skills in the workplace

Course Format: Live instructor led (synchronous)
Course Duration: 8 hours

Supervising Others
2025-07-18 08:00 - 17:00, 2025-08-25 08:00 - 17:00, 2025-09-04 08:00 - 17:00, 2025-10-28 08:00 - 17:00
Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, settings goals, and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
Learning Objectives:

Successfully establish expectations for your staff
Successfully construct SMART goals for yourself
Accurately recognize ways to delegate appropriately
Employ the degrees of delegation to implement effective delegation methods for your team
Provide effective, appropriate feedback to your staff
Consistently manage your time more efficiently
Assess options to help your team resolve conflicts
Accurately describe ways to manage new situations
Successfully explain what a new supervisor needs to do to get started on the right path

How You Will Benefit:

Retain your employees by establishing clear expectations
Improve your productivity by delegating and prioritizing your time
Inspire yourself and your team by setting SMART goals
Reduce conflict amongst your team
Improve communication with others

Who Should Attend:

Potential Supervisors, New Supervisors, Experienced Supervisors who have not received formal training

Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Time: 8am-5pm EST

SHRM Workplace Investigations Specialty Credential
2025-08-04 09:00 - 17:00, 2025-09-08 09:00 - 17:00
Even the best-run organizations may face situations that necessitate an investigation to mitigate workplace risk. Addressing complaints demands meticulous attention from HR professionals. This includes understanding when and how to engage external counsel, determining what justifies a formal investigation, mastering effective interviewing and data gathering techniques, analyzing results, drawing conclusions, and formulating recommendations for resolution.
By earning SHRM’s Workplace Investigations Specialty Credential, you empower yourself to operate effectively and accurately as an investigator. This credential provides the skills and knowledge necessary to lead workplace investigations within your organization, ensuring both compliance and resolution.
If you are SHRM-certified, completing this credential will earn you 13.5 Professional Development Credits (PDCs).

Introduction to Diversity, Equity, Inclusion and Belonging Training
2025-08-19 08:00 - 17:00
Diversity is recognizing our individual differences. Differences can be age, gender, race, place of origin, color, disability, sexual orientation, gender identity, socioeconomic status, religious beliefs, marital status, family status and culture. Differences can also be in our values, talents, work experience, language, and communication skills.
This course aims to help participants better understand and address issues of diversity, equity, inclusion, and belonging, while giving participants the opportunity to challenge their views and opinions. Through this engaging, interactive training, we hope to help open dialogue with real world examples of behaviors and beliefs.
Learning Objectives:

Explain the importance of diversity, equity, inclusion and belonging for workspaces
Be able to describe and analyze key issues of diversity, equity, inclusion and belonging in one’s work environments and community
Recognize internal social biases including unconscious/implicit bias, stereotypes, prejudice, and discrimination
Define and recognize microaggressions and bystander intervention
Differentiate between marginalization, self-identity, and intersectionality
Express the power of inclusion in action
Describe conscious allyship and the importance of empathy

How You Will Benefit:

Increased self-awareness and empathy
Reduced bias and discrimination
Greater cultural IQ
Improved communication and collaboration

Who Should Attend:
Employees who need a foundation or introduction to the description and benefit of diversity, equity, inclusion and belonging
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Level of Difficulty: Beginner
Time: 8am-5pm EST

Unconscious Bias
2025-08-20 08:00 - 17:00, 2025-11-18 08:00 - 17:00
Unconscious or implicit bias is pervasive and universal- everyone has some form of unconscious bias. Unconscious bias may not result in overt or deliberate action, but it still informs decision-making processes and behaviors. Though the actions resulting from it may be small, the impacts to inclusiveness and fairness may still be large. The impact from unconscious bias can be a barrier to organizational effectiveness.
This course is designed to illustrate biases that an individual may hold and how those may influence their behavior and attitudes, and thus decision making, despite the individual not being aware of the biases. We will work to reduce and remove organizational inequalities by empowering individuals to avoid their biases when making decisions.
Learning Objectives:

Accurately define conscious and unconscious bias and the impact they both have on individuals and the organization.
Recognize the prevalence and consequences of bias in the workplace.
Identify the importance of creating a more diverse, equitable, and inclusive environment for everyone.
Define common types of biases like affinity bias, confirmation bias, and gender bias.
Recognize different forms of biases like stereotypes, ingroup/outgroup biases, neurodiversity biases, and sexual orientation bias.
Identify examples of bias in the workplace.
Define microaggression and recognize the negative impact it has on individuals and in the workplace.
Be able to identify your own biases.
Utilize tools and techniques to counteract biases in your interactions, behaviors, and decisions.
Recall best practices for inclusive collaboration, communication, and leadership.
Describe bystander intervention when witnessing inappropriate behavior, discrimination or microaggressions
Define strategies for building empathy and understanding different perspectives.

How You Will Benefit:

Improved decision making
Stronger relationships
Reduced bias and discrimination
Greater self-awareness

Who Should Attend:
Any employee whose organization is committed to diversity, equity, inclusion and belonging
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
Level of Difficulty: Beginner
Time: 8am-5pm EST

Steps to Crafting an Offboarding Checklist
2025-08-27 13:00 - 14:00
Offboarding is as important as onboarding. Learn how to create an effective offboarding process to ensure smooth transitions, maintain professionalism, and gather valuable feedback while protecting your company’s interests.

The True Cost of Employee Benefits
2025-09-10 13:00 - 14:00
Employee benefits can significantly impact your organization’s bottom line. This session explores how to assess the costs, evaluate benefits packages, and balance competitiveness with financial sustainability to support employee retention and satisfaction.

Emotional Intelligence
2025-09-16 08:00 - 17:00, 2025-10-23 08:00 - 17:00
Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900’s, but the term was first introduced by Wayne Payne in 1985.
As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
Leaning Objectives:

Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Identify, use and manage your emotions
Verbally communicate with others
Successfully communicate with others in a non-verbal manner
Identify the benefits of emotional intelligence
Relate emotional intelligence to the workplace
Balance optimism and pessimism
Describe how to effectively impact others

How You Will Benefit:

Opportunity for career growth
Greater empathy
Improved communication skills
Improved positivity

Who Should Attend:
Any individual who would like insight into their emotions and to benefit from emotional intelligence
Prerequisites: None
Course Format: Live instructor led
Course Duration: 8 hours
Level of Difficulty: Beginner
Time: 8am-5pm EST

Grants for Employee Training: What You Need to Know
2025-10-15 13:00 - 14:00
Maximize your training budget by learning about grants available for employee development. This session provides an overview of grant programs, application processes, and strategies to secure funding for your organization’s training initiatives.

Developing Employee Training Plans That Work
2025-11-25 13:00 - 14:00
An effective training plan is vital for employee growth and organizational success. This session guides you through creating personalized training plans, setting measurable goals, and tracking progress to ensure long-term development and engagement.

Building a Vision for Your Business or Department
2025-12-17 13:00 - 14:00
A clear vision is the foundation of a successful business or department. Learn how to define your vision, align it with organizational goals, and communicate it effectively to inspire your team and drive results.
