At EverythingHR Talent Development Institute, we are committed to providing a positive and productive learning environment for all our students. We recognize that from time to time, students may encounter issues or concerns that need to be addressed. To ensure that such matters are handled promptly and fairly, we have established the following Complaint Policy:
1. Scope of the Policy:
This Complaint Policy applies to all students enrolled in courses or programs offered by EverythingHR Talent Development Institute.
2. Types of Complaints Covered:
This policy covers complaints related to academic matters, administrative processes, faculty conduct, discrimination, harassment, and any other issues affecting the student experience at EverythingHR Talent Development Institute.
3. Informal Resolution:
Students are encouraged to attempt to resolve their concerns informally, whenever possible. This may involve discussing the issue directly with the person(s) involved or seeking assistance from an instructor, advisor, or staff member.
4. Formal Complaint Procedure:
If an issue cannot be resolved informally or if the student prefers a formal process, the following steps should be followed:
a. Submission of Complaint:
The student should submit a written complaint detailing the nature of the issue, relevant facts, and any supporting documentation to the Office of Student Affairs or another designated administrative office.
b. Review and Investigation:
Upon receipt of the complaint, EverythingHR Talent Development Institute will initiate a thorough review and investigation of the matter. This may involve gathering additional information, interviewing relevant parties, and conducting any necessary inquiries.
c. Resolution and Communication:
EverythingHR Talent Development Institute will make every effort to resolve the complaint in a timely and equitable manner. Once the investigation is complete, the student will be informed of the outcome and any actions taken to address the issue.
5. Appeals Process:
If the student is dissatisfied with the outcome of the complaint process, they may have the option to appeal the decision. Details regarding the appeals process will be provided to the student along with the outcome of the initial complaint resolution.
6. Confidentiality and Non-Retaliation:
EverythingHR Talent Development Institute is committed to maintaining the confidentiality of all parties involved in the complaint process to the extent possible. Additionally, the Institute prohibits retaliation against any student who files a complaint in good faith.
7. Recordkeeping:
EverythingHR Talent Development Institute will maintain records of all formal complaints and their resolution in accordance with applicable privacy laws and regulations.
8. External Resources:
If a student believes that their complaint has not been adequately addressed by EverythingHR Talent Development Institute, they may have the option to seek assistance from external agencies or accrediting bodies.
Contact Information:
For questions or concerns regarding the Complaint Policy or to initiate a formal complaint, please contact:
Administrative Office
EverythingHR Talent Development Institute
Attn: Dean of Education
1055 South Blvd E Suite 225
Rochester Hills, MI 48307
248.983.5477
We are committed to fostering a supportive and inclusive learning environment, and we encourage students to bring forward any concerns or issues they may encounter. Your feedback is invaluable in helping us continually improve our programs and services.