Benjamin Franklin once said, ‘In this world, nothing can be said to be certain, except death and taxes.’ We would add a third item to this list: anger. Controlling and limiting anger is important in every aspect of one’s life. Without control, you are putting limits on what you can accomplish in your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This Anger Management course will help teach participants how to identify their anger triggers and what to do when they get angry.

Learning Objectives:  

  • Describe anger dynamics in terms of the anger cycle and the fight or flight theory
  • Identify common anger myths and their factual refutations
  • Recognize the helpful and unhelpful ways of dealing with anger
  • Distinguish between objective and subjective language
  • Utilize tools in identifying the problem
  • Express a feeling or position using I-messages
  • Define negotiation and solution-building
  • Discover one’s hot buttons and personal anger dynamics
  • Demonstrate de-escalation techniques

How You Will Benefit:

  • Improved communication and relationships that will foster better working relationships
  • Reduced stress and improved well-being leading to a calmer and more positive work environment
  • Increased productivity stemming from effective management allowing better focus
  • Conflict resolution skills
  • Reduced absenteeism and disciplinary actions
  • Positive company culture

Who Should Attend:

Anyone seeking tools to manage a natural emotion of anger in a healthy way, leading to a more positive and productive work environment.       

Prerequisites: None

Course Format: Live instructor led

Course Duration: 8 hours

Level of Difficulty: Beginner

Course Information



This course does not have any sections.