Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.
Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Learning Objectives:
- Recognize when feedback should take place
- Prepare and plan to deliver constructive criticism
- Determine the appropriate atmosphere in which it should take place
- Identify the proper steps to be taken during the session
- Recognize how emotions and certain actions can negatively impact the effects of the session
- Recall the importance of setting goals and the method used to set them
- Analyze the appropriate techniques for following up with the employee after the session
How You Will Benefit:
- Improved collaboration and communication
- Increased efficiency and effectiveness
- Improved employee retention and reduced absenteeism
- Greater employee engagement and morale
Who Should Attend:
Anyone who manages employees
Prerequisites: None
Course Format: Live instructor led (synchronous)
Course Duration: 8 hours
This course does not have any sections.