Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment.  Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!

The Knowledge Management course will give participants the tools that they need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Learning Objectives:

• Describe the basic concept of knowledge management (KM)
• Identify the do’s and don’ts of KM
• Explain the KM life cycle
• Explain the new KM paradigm
• Translate the KM models
• Recognize how to build a KM rational for your company
• Recall d how to customize KM definitions
• Identify the steps to implementing KM in your organization
• List tips for success
• Repeat the advanced topics in KM

How You Will Benefit:

• Improved decision making
• Faster employee onboarding
• Enhanced innovation
• Reduced costs

Who Should Attend:

• Managers or Human Resource professionals responsible for organizational Knowledge Management

Course Format: Live instructor led (synchronous) 

Course Duration: 8 hours