This is the first training course on Lean system management targeted towards higher management level and executives to help them understand Lean, gather data to make decisions about whether Lean is appropriate for their organization and how to create a Lean strategy for their organization.


  • Successfully develop a 360-degree view of Six Sigma and how it can be implemented in any organization.
  • Correctly identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
  • Accurately describe the key dimensions of quality – product features and freedom from deficiencies
  • Without error, develop attributes and value according to the Kano Model
  • Accurately describe how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
  • Correctly describe what is required to regulate a process
  • Successfully give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
  • Properly utilize basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Accurately assess specific criteria to evaluate a project
  • Successfully discover root causes of a problem
  • Correctly design and install new controls to hold the gains and to prevent the problem from returning

How Will You Benefit?

  • Be able to converse with experts in the Six Sigma and Lean fields
  • Identify opportunities to improve value
  • Recognize areas in your organization which could benefit from Lean and Six Sigma Principles
  • Improve customer satisfaction
  • Be able to employ new tools to improve efficiency and effectiveness
  • Sharpen your problem solving and evaluation skills

Who should attend?

  • Management or Executives looking to understand and create a Strategy for Lean/Six Sigma

Course Information


This course does not have any sections.