Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Learning Objectives:

  • Describe how to connect one or more email accounts
  • Explain how to preview, read, reply to and forward messages
  • Process, create, format and check messages
  • Identify how to use advanced message options
  • Organize messages
  • Explain how to signatures and stationery
  • Recognize how to automate replies and organization
  • Discover how to clean up and archive messages
  • Create, organize, and manage calendars, appointments, meetings, and events
  • Create and manage notes and tasks
  • Describe how to create and manage contacts and contact groups
  • Recognize how to customize the Outlook environment settings
  • Recall how to print and save Information
  • Perform search operations in Outlook

How You Will Benefit:

  • Become proficient in MS Outlook
  • Improve efficiency and effectiveness
  • Improve communication and collaboration

Who Should Attend:

Anyone who uses or should be using MS Outlook

Prerequisites: None

Course Format: Live instructor led (synchronous)

Course Duration: 8 hours

Course Information



This course does not have any sections.