If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

Learning Objectives:  

  • Identify steps to take to build credibility
  • Analyze most frequently encountered objections
  • Develop appropriate responses when prospective buyers throw a curveball
  • Compose a plan to disarm objections with proven rebuttals that get the sale back on track
  • Identify how to recognize when a prospect is ready to buy
  • Examine ways to help a sales team succeed

How You Will Benefit:

  • Increased sales success to address concerns directly and confidently by building trust and rapport as well as effectively handling unexpected objections from customers
  • Improved communication skills that emphasize clear and concise communication and active listening skills that build confidence
  • Overall sales mindset to view objections as opportunities for further engagement, reducing stress and promoting a more positive sales approach

Who Should Attend:

Anyone interested in gaining valuable skills and a confident mindset that translates to increased sales success and overall career growth

Prerequisites: None

Course Format: Live instructor led

Course Duration: 8 hours

Level of Difficulty: Beginner

Course Information


This course does not have any sections.