Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

    The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, settings goals and expectations (for themselves and others), providing feedback, resolving conflict and administering discipline.

    Learning Objectives:

    • Successfully establish expectations for your staff
    • Successfully construct SMART goals for yourself
    • Accurately recognize ways to delegate appropriately
    • Employ the degrees of delegation to implement effective delegation methods for your team
    • Provide effective, appropriate feedback to your staff
    • Consistently manage your time more efficiently
    • Assess options to help your team resolve conflicts
    • Accurately describe ways to manage new situations
    • Successfully explain what a new supervisor needs to do to get started on the right path

    How You Will Benefit:

    • Retain your employees by establishing clear expectations
    • Improve your productivity by delegating and prioritizing your time
    • Inspire yourself and your team by setting SMART goals
    • Reduce conflict amongst your team
    • Improve communication with others

     Who Should Attend:

    • Potential Supervisors, New Supervisors, Experienced Supervisors who have not received formal training

    Course Information


    Instructor Led

    5 days of access

    Getting Started

    Setting Expectations

    Setting Goals

    Assigning Work

    Degrees of Delegation

    Implementing Delegation

    Providing Feedback

    Managing Your Time

    Resolving Conflict

    Tips for Special Situations

    A Survival Guide for the New Supervisor

    Wrapping Up