This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
Learning Objectives:
- Adjust to the supervisor’s role with confidence.
- Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
- Identify key attitudes that you can develop to enhance your supervisory skills.
- Use time management and planning techniques to maximize your success.
- Develop a technique for giving instructions that are clear and understood.
- Recognize the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
How Will You Benefit:
- Adapt to the role of a supervisor by confidently applying leadership principles and demonstrating effective supervisory behaviors.
- Enhance communication skills, including active listening, clear questioning, conflict resolution, and constructive feedback to improve team dynamics and employee performance.
- Cultivate key attitudes such as fairness, consistency, and approachability to foster positive relationships with employees and peers.
- Employ effective time management and planning techniques to optimize personal efficiency and team productivity.
- Develop and utilize clear instructional techniques to ensure tasks and expectations are understood and effectively executed by team members.
- Evaluate and refine supervisory approaches based on feedback and performance outcomes to continuously improve leadership effectiveness.
Who Should Attend:
This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leaders or part-time supervisors without a great deal of authority.
Course Format: Live Instructor Led (synchronous)
Course Duration: 16 hours
This course does not have any sections.