The Professional Supervisor

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial-and-error basis can lead to discouragement. This three-day course can help you overcome many of the problems a new supervisor may encounter and set the groundwork for a successful change in your working life!

Learning Objectives:

• Clarify the scope and nature of a supervisory position.
• Learn some ways to deal with the challenges of the role.
• Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
• Learn key techniques to help you plan and prioritize effectively.
• Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
• Develop strategies for motivating your team, giving feedback, and resolving conflict.

How You Will Benefit:

• Define the scope and nature of the supervisory position to clearly understand the expectations and responsibilities involved.
• Identify and address common challenges faced by new supervisors, utilizing problem-solving strategies to navigate workplace issues.
• Recognize and fulfill responsibilities to self, team, and organization, promoting a balanced and effective leadership approach.
• Employ planning and prioritization techniques to manage tasks efficiently and meet organizational goals.
• Understand the fundamentals of leadership, team building, communication, and motivation, and apply these principles to enhance team performance.
• Develop and implement strategies for motivating employees, providing constructive feedback, and resolving conflicts to foster a positive and productive work environment.

Who Should Attend:

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leaders or part-time supervisors without a great deal of authority.

Course Format:  Live Instructor Led (synchronous)

Course Duration:  24 hours