Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This two-day workshop will show you how to leverage technology to work smarter, not harder.

Learning Objectives:  

  • Identify ways to make your workplace a technology-friendly place
  • Discover how to make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
  • Discuss how to communicate better with the IT department
  • Analyze how to make the best software and training choices
  • Discover techniques to set an IT budget
  • Present expectations and responsibilities for security and privacy
  • Discuss ways to keep employees safe and healthy
  • Develop and implement a system usage policy
  • Create and implement policies for dealing with company property
  • Assess the benefits of whether or not employees should telecommute
  • Discuss how to make telecommuting work
  • Assess ways to deal with workplace rage
  • Create a plan to address technological issues

How You Will Benefit:

  • Improved job performance
  • Increased problem-solving skills
  • Enhanced career prospects
  • Greater confidence and boosted creativity
  • Effective communication

Who Should Attend:

Anyone interested in increasing productivity and efficiency to help use software and tools more effectively.  This course will help employees save time, improve accuracy and get more done in less time.                                  

Prerequisites: None

Course Format: Live instructor led

Course Duration: 16 hours

Level of Difficulty: Beginner

This course does not have any sections.