Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior.
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. With five generations in the workforce today, communicating effectively can be a challenge.
This course is designed to illustrate biases that an individual may hold and how those may influence their behavior and attitudes, and thus decision making, despite the individual not being aware of the biases. We will work to reduce and remove organizational inequalities by empowering individuals to avoid their biases when making decisions.
Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.