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Creative Problem Solving
In the past few decades, psychologists and businesspeople alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to…
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CRM: An Introduction to Customer Relationship Management
As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This one-day course sorts through a myriad of…
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Contract Management
It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts…
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Communication Strategies in a Multigenerational Workforce
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your…
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Coaching and Mentoring
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them…
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Business Succession Planning
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning…
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Business Process Management
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are…
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Business Acumen
Through our Business Acumen course your participants will improve their judgement and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions, no matter…
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Building Relationships for Success in Sales
No one questions that making friends is a good thing. In this one-day workshop, you are going to discover that the business of business is making friends, and the business…
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Budgets and Financial Reports
Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI,…
