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SHRM Workplace Investigation Specialty Credential
Even the best-run organizations may face situations that necessitate an investigation to mitigate workplace risk. Addressing complaints demands meticulous attention from HR professionals. This includes understanding when and how to…
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Working Smarter: Using Technology to Your Advantage
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at…
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Trade Show Staff Training
Deciding to attend a trade show is a large investment for any company. Preparation is essential. It’s better not to go to a trade show than to go unprepared. Every…
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Top 10 Sales Secrets
No one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with…
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Telephone Etiquette
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can…
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Social Media Marketing
Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part…
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Selling Smarter
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high…
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Sales Fundamentals
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential…
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Prospecting and Lead Generation
Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for…
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Presentation Skills
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects and even death. Ironically, it is also one of the skills…
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