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Telephone Etiquette
The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can…
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Social Media Marketing
Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part…
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Selling Smarter
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high…
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Sales Fundamentals
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential…
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Prospecting and Lead Generation
Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for…
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Presentation Skills
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects and even death. Ironically, it is also one of the skills…
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Overcoming Sales Objections
Experiencing a sales objection can be a disheartening event. Through this training your participants will learn how to eliminate the objection and push through to get that sale. Even the…
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Overcoming Objections to Nail the Sale
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through…
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Networking for Success
Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. These achievements don’t come through a direct sales approach, however.…
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Negotiating for Results
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home…
